Toyota Supra Connect Privacy Policy  
Effective 02/28/2021  
1. General Privacy Statement  
This Privacy Policy outlines the types of information BMW of North America, LLC, its  
subsidiaries, affiliates, service providers, authorized third parties and its agents (collectively  
referred to herein as 'BMW NA') may collect through your use of any BMW NA website, or  
that you provide to BMW NA through other means, such as BMW mobile apps (the 'Sites');  
how BMW NA may collect, use, or share information related to your use of the Sites; steps  
BMW NA takes to protect this information; and choices you are provided with respect to the  
use of this information.  
By visiting the Sites you understand and agree to the terms as outlined in this Privacy  
Policy. As business conditions change, we will update this policy to reflect changes in our  
business practices. We reserve the right to change our Privacy Policy at any time, but we  
will post revisions to our policy on our Sites and/or provide other notification before we do so  
as appropriate.  
2. Online Privacy and Security  
We appreciate the trust you place in BMW and would not want to jeopardize your trust in  
any way. Your privacy on the Internet is as important to us as your safety when driving a  
BMW which is why we at BMW Group Company believe in an active approach to  
safeguarding your privacy online.  
3. Confidentiality  
In certain areas of the Sites you may choose to share personal information with us, such as  
your name, address, location information, or even your driving interests. We may use this  
information for marketing research and other marketing and service related purposes like  
sending brochures you request and keeping in touch by email. We may share generic  
aggregated demographic information not linked to any personal information regarding  
visitors and users with our business partners, service providers, trusted affiliates and  
advertisers. With the limited exceptions below, we will not disclose any personal information  
you choose to share with us with anyone outside BMW or outside our related companies or  
business partners all of whom are contractually obligated to keep personal information  
confidential:  
We may share your personal information with a third party in the event that a division or  
product line of BMW NA is bought, sold or otherwise transferred, or is in the process of a  
potential transaction as among the transferred business assets, and so that the buyer of that  
product line or division can continue to provide you with information and services.  
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We reserve the right to disclose your personal information to respond to authorized  
information requests from government authorities, subpoenas or other litigation process or  
to protect the interests or safety of the Sites' visitors, customers, employees, or others, to  
address national security situations, or when otherwise required by law. This includes  
exchanging information with other companies and organizations for fraud protection and  
credit risk reduction.  
Only with your explicit permission, we may share your personal information with our  
business partners that administer specific programs or provide specific offerings to you.  
A. What information does BMW collect?  
As part of providing you with our products and services, we obtain 'personal information'  
about you, such as your name, address, email and phone number, when you submit  
such information to us. We also may obtain such information from third parties. 'Personal  
information' means information that identifies you or could reasonably be used to identify  
you. We also may collect other information about your visits to our Sites and other car  
buying activities you undertake during or after your visit to the Sites without you actively  
submitting such information. This information may include, for example: your browser  
type and language, your operating system, your Internet Protocol (IP) address, the URLs  
of websites you visited before and after visiting our Sites, the web search that landed  
you on our Sites, the web pages and advertisements you view, and the links you click on  
within our Sites. For more information, see Cookies and Other Tracking Technologies  
below.  
B. How does BMW use my personal information?  
Our primary goal in collecting personal information from you is to facilitate efficient  
transactions and provide you with information regarding relevant products and services.  
We may also use your personal information to improve the Sites, notify you about  
updates to the Sites, and for internal business analysis or other business purposes  
consistent with our mission and to carry out other purposes that are disclosed to you and  
to which you consent. We also participate in the Adobe Marketing Cloud Device Co-op  
to help us understand how you use our Sites. To learn more about how Adobe’s  
program works and manage your preferences visit https://cross-device-privacy.adobe.com/.  
BMW will not do anything to jeopardize your trust, including renting or selling your  
personal information, except as specifically described in our policies.  
C. What information does BMW share?  
We share personal information with BMW NA affiliated companies as well as non-  
affiliated companies that provide services on our behalf. All of these companies are  
contractually obligated to keep the personal information that we provide to them  
confidential and to use such information only to provide the services we ask them to  
perform. We also share personal information with non-affiliated companies that market  
our products and services such as our authorized BMW dealers who are distinct entities  
and have their own privacy policies.  
D. Is my personal information secure?  
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We maintain physical, electronic and procedural safeguards designed to protect  
personal information. We also employ encryption technologies and user authentication  
procedures that are designed to keep your data secure. We limit access to personal  
information to authorized personnel, contractors and business partners who need  
access to perform their job and are contractually required to keep your information  
secure.  
E. Correcting/Updating Personal Information  
When a user's personal information changes (such as ZIP code) or if a user no longer is  
interested in our service and we are notified of such changes, we will endeavor to  
correct or update that user's personal information. In addition, the personal information in  
your online profile can be updated by you at any time on the ’My Profile’ page of the  
Toyota Supra Connect website. All personal information stored in your online Toyota  
Supra Connect profile requires a unique password and Login ID to access it (your BMW  
Login). With this password you can edit, delete or add to information you have shared  
while visiting our Sites. Additionally, the information you include in a credit application is  
secure while in transit to us.  
F. Opting Out of SMS Messages  
BMW and its affiliates will never send an SMS message to you without your written or  
digital consent for each event-based interaction you have with BMW. Event-based  
interactions include BMW-sponsored events, test drive experiences and vehicle service  
requests. Each event-based interaction with BMW provides an opportunity to give SMS  
consent and requires a separate opt-out for each event. At any time, you may  
discontinue receiving SMS messages by sending the SMS message “STOP” in  
response to the BMW message you received or by following other instructions provided  
in the last BMW message received for that event. Opting into SMS messages from a  
BMW dealer or indicating an SMS preference for dealer contact is not covered by this  
policy.  
G. Privacy of Children  
We do not knowingly collect or use any personal information from children (we define  
'children' as minors younger than 13) on our Sites without prior, verifiable parental  
consent. We do not knowingly allow children to order our products, communicate with  
us, or use any of our online services.  
If you become aware that a child has provided us with personal information, please  
contact us at privacy@bmwusa.com or write: BMW of North America, Privacy Office, PO  
Box 1227, Westwood NJ 07675-1227. We will take all reasonable measures to delete  
the information as soon as possible and to not use such information for any purpose,  
except where necessary to protect the safety of the child or others as required by law.  
4. Links to Other Sites  
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Though our Sites contain links to other sites, we are not responsible for the content, links or  
privacy on any of those sites. We recommend that you review the Privacy Policy applicable  
to those sites before accessing them.  
5. How to Send Feedback  
We provide means (email or other) throughout the Sites to allow you to contact us directly  
with any questions or comments you may have. We read and try to reply promptly to  
everyone. Information in the message is used to respond directly to your comments or  
questions. We may also file your comments to improve the Sites and programs, or review  
and discard the information. Your personal information is not shared with third parties except  
as noted in Section 3 of this policy without your express permission.  
6. Communication Preferences  
We will always provide an 'unsubscribe' link in any email we send you. If you do not wish to  
receive correspondence from BMW NA, you can also manage your preferences on the ‘My  
Profile’ page of the Toyota Supra Connect website, or by calling BMW Customer Relations  
at 800-831-1117. To prevent notification in BMW apps, you can do so by updating your  
settings on your mobile device. If you are receiving emails or mailings from any authorized  
BMW dealer, you must remove yourself from their list by contacting them directly. BMW NA  
is not responsible for and cannot remove your information from a BMW dealer's  
communication list.  
7. Phishing Scams  
There is a type of solicitation commonly known as a 'phishing' scam, with the primary  
objective being to obtain one's personal information. This information can then be used to  
steal a person's identity. Examples of these types of scams are: requests for you to send  
passwords, login names, Social Security numbers, or other personal information through  
email, U.S. mail, fax, mobile ads or text message. BMW NA does not participate in this type  
of solicitation. A recipient of a suspicious message should delete the message and, if  
possible, update his/her filter settings to block such messages. The Federal Trade  
Commission and the Antiphishing Workgroup are also good sources of information about  
these types of security threats and how they may be reported to the authorities.  
8. Fraud Warning  
Get more details about recent fraudulent emails that you may have received. Learn More.  
9. Sites Traffic Monitoring  
We collect information about visits to our Sites by tracking Internet Protocol (IP) addresses  
or other identifiers. We use this information to determine how to make future visits more  
convenient and productive for all BMW enthusiasts. We may also collect device type,  
browser type, access time, and the URL where a user is entering or exiting the Sites.  
A. What should I do when I have finished accessing confidential data?  
When you have finished using a secure area of the BMW Sites, make sure you always  
click on the 'Log Out' link in the upper right corner of the web page to end your secure  
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session or close the mobile app and lock your device. No further secure transactions can  
be conducted without re-entering your BMW Login (or PIN on your mobile device).  
B. Why can I still see some of my account information even after I have left a secure area?  
Browser software and mobile apps often 'cache' pages as you look at them, meaning  
that some pages are saved in your computer's or mobile device’s temporary memory for  
faster recall. Therefore, you may find that clicking on your back button shows you a  
saved version of a previously viewed page. Please keep in mind that caching in no way  
affects the security of your confidential BMW Login. If you use a shared computer or  
mobile device, please read below.  
C. What should I do if I am using a shared computer or mobile device?  
If you use a computer or mobile device that others also work on and you are  
uncomfortable that they may view 'cached' pages after you have ended your use,  
quit/exit your browser software before leaving or Logout of the mobile app from the  
Profile tab. This will decrease the possibility of anyone viewing confidential information.  
No other users will be able to access your account information online without your BMW  
Login.  
10. Cookies and Other Tracking Technologies  
Cookies and similar technologies save you the trouble of reentering certain information in  
some areas, help to deliver content-specific information to you, and track which sections of  
the Sites are most popular. A 'cookie' is actually a file that our webserver or the webserver of  
one of our third-party partners may send to your computer or mobile device when you  
access one of our Sites. This file is then stored on your computer or mobile device.  
A. Why do we use cookies and other tracking technologies?  
We use cookies and related technologies for the following purposes:  
i. After you have entered personal information into a form or data field on our Sites,  
cookies enable the Sites to 'remember' that information, should you so choose. For  
example, in the registration area, cookies allow us to fill in your Login ID (email  
address) for you. Similarly, cookies allow us to save the information you have  
entered into the Build Your Own feature. The Build Your Own feature allows users to  
build their ideal BMW and save it on our server. We use a cookie to identify which  
saved vehicle you customized.  
ii. Cookies and other passive information collection technologies enable us to deliver  
content that is tailored to your interests and preferences based on your past activity  
on the Sites.  
iii. Cookies and other passive information collection technologies enable us to compile  
aggregate statistics concerning use of the Sites, analyze trends, and otherwise  
administer and improve the Sites.  
B. What types of cookies and other tracking technologies do we use?  
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Our Sites may use the following types of cookies and tracking technologies, among  
others:  
i. 'Session' cookies: Session cookies are temporary bits of information that are erased  
once you exit your web browser window or log out of a mobile app. Session cookies  
are used, for example, to improve navigation on our Sites, block visitors from  
providing information where inappropriate (e.g., the website may remember previous  
entries of age that are outside the permitted parameters and block subsequent  
changes) and to collect aggregated statistical information.  
ii. 'Persistent' cookies: Persistent cookies are more permanent bits of information that  
are placed on the hard drive of your computer or mobile device and stay there unless  
you delete the cookie. Persistent cookies store information on your computer or  
mobile device for a number of purposes, such as retrieving certain information you  
have previously provided (e.g., Login ID), helping to determine what areas of the  
website visitors find most valuable, and customizing the website based on your  
preferences on an ongoing basis.  
iii. 'Web beacons' (also known as internet tags, single-pixel GIFs, clear GIFs, and  
invisible GIFs): A web beacon is a tiny graphic on a web page or in an email  
message that is used to track pages viewed or messages opened. Web beacons tell  
the Sites server information such as the IP address and browser type related to the  
visitor's computer. Web beacons may be placed on online advertisements that bring  
people to our Sites and on different pages of our Sites. Web beacons provide us with  
information on how many times a page is opened and which information is consulted.  
C. Why might we allow third-party partners to place cookies on your computer or mobile  
device?  
Like most advertisers, we may place advertisements where we think they will be most  
relevant to customers. One way we might do so is by allowing network advertising  
companies with whom we work to place their own cookies or similar markers when an  
individual visits our Sites. This enables the network advertising company to recognize  
individuals who have previously visited our Sites. When the individual visits a third-party  
website on which that network advertising company has purchased ad space, the  
advertising company can then recognize the individual's interest in BMW products and  
services and deliver one of our advertisements.  
D. What choices do I have regarding the delivery of targeted advertisements on third-party  
sites?  
BMW of North America adheres to the Digital Advertising Alliance's Self-Regulatory  
Principles for Online Behavioral Advertising (https://www.aboutads.info/). The Digital  
Advertising Alliance maintains a website where consumers can opt out from receiving  
interest-based advertising from some or all of the network advertising companies  
participating in the program (https://www.aboutads.info/choices).  
In addition, most internet browsers allow you to change your browser settings to notify  
you when you receive a cookie, which lets you choose whether or not to accept it, or to  
automatically refuse all cookies. Please be aware that some functionality of our Sites  
that relies on the use of cookies may not be available should you choose to refuse all  
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cookies. In addition, because BMW NA does not control these management tools, we  
cannot guarantee their effectiveness.  
11. Do Not Track  
Do Not Track (DNT) is a privacy preference that users can set in some web browsers,  
allowing users to opt out of tracking by websites and online services. At the present time,  
the World Wide Web Consortium (W3C) has not yet established universal standards for  
recognizable DNT signals and therefore, BMW NA and the Sites do not recognize DNT.  
12. Questions and Comments  
Please feel free to send your privacy-related comments or questions  
to privacy@bmwusa.com or write: BMW of North America, Privacy Office, PO Box 1227,  
Westwood NJ 07675-1227. You may also call BMW Customer Relations at 800-831-1117.  
Prompt 'Customer Relations.' Customer telephone calls may be recorded to protect you and  
our staff. In all written communications, please indicate which BMW NA website or app you  
are writing about. We will do our best to respond to all reasonable inquiries in a timely  
manner. If you’re looking for the California Consumer Privacy Notice click here.  
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